Healthcare Operators and AI Engineers, Building Together.

Healthcare Operators and AI Engineers, Building Together.

Healthcare Operators and AI Engineers, Building Together.

Patients don't leave because of poor care.
They leave because of poor access.

Patients don't leave because of poor care.
They leave because of poor access.

Healthcare doesn’t have a care problem — it has an access problem.

Our Story

Our Story

We've all had the experience. You call your doctor's office to schedule an appointment. You wait on hold for 15 minutes. When you finally get through, you're transferred to another department. Or worse — no one picks up at all.

We've all had the experience. You call your doctor's office to schedule an appointment. You wait on hold for 15 minutes. When you finally get through, you're transferred to another department. Or worse — no one picks up at all.

We've all had the experience. You call your doctor's office to schedule an appointment. You wait on hold for 15 minutes. When you finally get through, you're transferred to another department. Or worse — no one picks up at all.

Now multiply that by thousands of patients, hundreds of locations, and a front-desk team that's already stretched thin. The result isn't just a bad experience. It's lost revenue, missed referrals, unfilled schedules, and patients who quietly switch providers.

Now multiply that by thousands of patients, hundreds of locations, and a front-desk team that's already stretched thin. The result isn't just a bad experience. It's lost revenue, missed referrals, unfilled schedules, and patients who quietly switch providers.

Now multiply that by thousands of patients, hundreds of locations, and a front-desk team that's already stretched thin. The result isn't just a bad experience. It's lost revenue, missed referrals, unfilled schedules, and patients who quietly switch providers.

Parakeet Health started in 2023 because we believed there had to be a better way.

Parakeet Health started in 2023 because we believed there had to be a better way.

Parakeet Health started in 2023 because we believed there had to be a better way.

 Large Language Models were reaching a point where they could handle the repetitive, high-volume phone tasks that consume healthcare operations every day. "AI" phone agents weren't new — but legacy systems were rigid,rules-based, and brittle. If you didn't predefine every scenario, the whole thing broke down.

 Large Language Models were reaching a point where they could handle the repetitive, high-volume phone tasks that consume healthcare operations every day. "AI" phone agents weren't new — but legacy systems were rigid,rules-based, and brittle. If you didn't predefine every scenario, the whole thing broke down.

 Large Language Models were reaching a point where they could handle the repetitive, high-volume phone tasks that consume healthcare operations every day. "AI" phone agents weren't new — but legacy systems were rigid,rules-based, and brittle. If you didn't predefine every scenario, the whole thing broke down.

Today, the technology has caught up to the problem. We're using healthcare-native conversational AI to replace manual patient access workflows with autonomous agents that don't just send messages — they book appointments, recover cancellations, close referral loops, and deliver measurable financial outcomes.

Today, the technology has caught up to the problem. We're using healthcare-native conversational AI to replace manual patient access workflows with autonomous agents that don't just send messages — they book appointments, recover cancellations, close referral loops, and deliver measurable financial outcomes.

Today, the technology has caught up to the problem. We're using healthcare-native conversational AI to replace manual patient access workflows with autonomous agents that don't just send messages — they book appointments, recover cancellations, close referral loops, and deliver measurable financial outcomes.

This isn't basic AI scheduling. It's a platform built to convert patient demand into booked appointments and revenue.

This isn't basic AI scheduling. It's a platform built to convert patient demand into booked appointments and revenue.

This isn't basic AI scheduling. It's a platform built to convert patient demand into booked appointments and revenue.

  • Unanswered Calls

  • Unprocessed Faxes

  • Unscheduled Referrals

  • Unfilled Cancellations

  • Unanswered Calls

  • Unprocessed Faxes

  • Unscheduled Referrals

  • Unfilled Cancellations

  • Unanswered Calls

  • Unprocessed Faxes

  • Unscheduled Referrals

  • Unfilled Cancellations

  • Unanswered Calls

  • Unprocessed Faxes

  • Unscheduled Referrals

  • Unfilled Cancellations

Built by Operators Who Understand Healthcare and AI

Built by Operators Who Understand Healthcare and AI

Built by Operators Who Understand Healthcare and AI

Healthcare is complex. We understand the operational realities, the financial pressures, and what it actually takes to deploy AI in a clinical environment.

Healthcare is complex. We understand the operational realities, the financial pressures, and what it actually takes to deploy AI in a clinical environment.

Our founding team brings 25+ years of healthcare operations leadership, enterprise-scale AI product development, and the engineering discipline to ship fast without breaking things.

Our founding team brings 25+ years of healthcare operations leadership, enterprise-scale AI product development, and the engineering discipline to ship fast without breaking things.

Jung Park, PhD
Co-Founder & CEO
With over 25 years in healthcare operations, Jung held leadership roles at One Medical, Epocrates, and California Skin Institute. A veteran of two IPOs, he specializes in scaling multi-site organizations. Jung built Parakeet to solve patient access through the lens of P&L optimization.
Jung Park, PhD
Co-Founder & CEO
With over 25 years in healthcare operations, Jung held leadership roles at One Medical, Epocrates, and California Skin Institute. A veteran of two IPOs, he specializes in scaling multi-site organizations. Jung built Parakeet to solve patient access through the lens of P&L optimization.
Jung Park, PhD
Co-Founder & CEO
With over 25 years in healthcare operations, Jung held leadership roles at One Medical, Epocrates, and California Skin Institute. A veteran of two IPOs, he specializes in scaling multi-site organizations. Jung built Parakeet to solve patient access through the lens of P&L optimization.
Eric Mao
Co-Founder & CPO
Eric is a 2x founder who launched natural language processing applications used by companies like NBC and Starbucks — before ChatGPT existed. At Microsoft, he built AI-powered features for PowerPoint. At Parakeet, he leads the product vision: healthcare-native agents that deliver outcomes, not just activity.
Eric Mao
Co-Founder & CPO
Eric is a 2x founder who launched natural language processing applications used by companies like NBC and Starbucks — before ChatGPT existed. At Microsoft, he built AI-powered features for PowerPoint. At Parakeet, he leads the product vision: healthcare-native agents that deliver outcomes, not just activity.
Eric Mao
Co-Founder & CPO
Eric is a 2x founder who launched natural language processing applications used by companies like NBC and Starbucks — before ChatGPT existed. At Microsoft, he built AI-powered features for PowerPoint. At Parakeet, he leads the product vision: healthcare-native agents that deliver outcomes, not just activity.
Aaron Lee
Co-Founder & CTO
At Rippling, Aaron used LLMs to simplify complex interview scheduling.Before that, he founded an ad-tech startup and scaled globally distributed systems at Twitter. He architects the platform infrastructure that allows Parakeet to go live in 4–6 weeks and operate at enterprise scale.
Aaron Lee
Co-Founder & CTO
At Rippling, Aaron used LLMs to simplify complex interview scheduling.Before that, he founded an ad-tech startup and scaled globally distributed systems at Twitter. He architects the platform infrastructure that allows Parakeet to go live in 4–6 weeks and operate at enterprise scale.
Aaron Lee
Co-Founder & CTO
At Rippling, Aaron used LLMs to simplify complex interview scheduling.Before that, he founded an ad-tech startup and scaled globally distributed systems at Twitter. He architects the platform infrastructure that allows Parakeet to go live in 4–6 weeks and operate at enterprise scale.

The Leadership Team

The Leadership Team

The Leadership Team

Rick Scorzetti
Chief Commercial Officer
Rick brings 25 years of healthcare growth experience and 3x exits, with leadership roles at Jumo Health, WebMD/Medscape, and Epocrates. He leads Parakeet's commercial strategy and client partnerships.
Rick Scorzetti
Chief Commercial Officer
Rick brings 25 years of healthcare growth experience and 3x exits, with leadership roles at Jumo Health, WebMD/Medscape, and Epocrates. He leads Parakeet's commercial strategy and client partnerships.
Rick Scorzetti
Chief Commercial Officer
Rick brings 25 years of healthcare growth experience and 3x exits, with leadership roles at Jumo Health, WebMD/Medscape, and Epocrates. He leads Parakeet's commercial strategy and client partnerships.
Tom Nork
Head of Client Experience
Tom leads client experience at Parakeet, ensuring that every deployment delivers measurable outcomes and a seamless experience for both healthcare teams and their patients. He brings deep expertise in healthcare operations and client success.
Tom Nork
Head of Client Experience
Tom leads client experience at Parakeet, ensuring that every deployment delivers measurable outcomes and a seamless experience for both healthcare teams and their patients. He brings deep expertise in healthcare operations and client success.
Tom Nork
Head of Client Experience
Tom leads client experience at Parakeet, ensuring that every deployment delivers measurable outcomes and a seamless experience for both healthcare teams and their patients. He brings deep expertise in healthcare operations and client success.
Sumedh Sawant
VP of Engineering
Sumedh was an engineering leader at Stripe, Google, and DoorDash,and served as CTO at Boon (AI for trucking). He holds degrees from UC Berkeley EECS and Stanford CS, and leads the engineering team building Parakeet's core platform.
Sumedh Sawant
VP of Engineering
Sumedh was an engineering leader at Stripe, Google, and DoorDash,and served as CTO at Boon (AI for trucking). He holds degrees from UC Berkeley EECS and Stanford CS, and leads the engineering team building Parakeet's core platform.
Sumedh Sawant
VP of Engineering
Sumedh was an engineering leader at Stripe, Google, and DoorDash,and served as CTO at Boon (AI for trucking). He holds degrees from UC Berkeley EECS and Stanford CS, and leads the engineering team building Parakeet's core platform.

What We Do

What We Do

What We Do

Parakeet Health is a healthcare-native, AI-native conversational platform. We replace fragmented point solutions and manual workflows with a single system that owns patient access end-to-end.

Parakeet Health is a healthcare-native, AI-native conversational platform. We replace fragmented point solutions and manual workflows with a single system that owns patient access end-to-end.

Our autonomous AI agents operate across voice, SMS, fax, and email — fully integrated with enterprise EHR and scheduling systems and customized at the practice level. We handle the high-value workflows that drive revenue and reduce cost: appointment scheduling, referral intake, cancellation backfill, no-show rebooking, patient recall, and 24/7 availability.

Our autonomous AI agents operate across voice, SMS, fax, and email — fully integrated with enterprise EHR and scheduling systems and customized at the practice level. We handle the high-value workflows that drive revenue and reduce cost: appointment scheduling, referral intake, cancellation backfill, no-show rebooking, patient recall, and 24/7 availability.

Our pay-for-performance model means we only get paid when we deliver results. Resolved interactions. Booked appointments. Call center time saved. Our incentives are aligned with yours.

Our pay-for-performance model means we only get paid when we deliver results. Resolved interactions. Booked appointments. Call center time saved. Our incentives are aligned with yours.

Healthcare communication is unpredictable and conversational

The Results Speak

The Results Speak

The Results Speak

60%

Reduction in call center operating costs

Reduction in call center operating costs

Reduction in call center operating costs

42%

More Calls Answered


More Calls Answered

More Calls Answered


51%

Lower patient acquisition costs

Lower patient acquisition costs

Lower patient acquisition costs


360%

Average ROI within six months

Average ROI within six months

Average ROI within six months

60%

Reduction in call center operating costs

42%

More Calls Answered

51%

Lower patient acquisition costs

360%

Average ROI within six months

  • Trusted

  • Secure

  • Compliant

  • Trusted

  • Secure

  • Compliant

  • Trusted

  • Secure

  • Compliant

Trusted by leading healthcare organizations and platform partners.

Trusted by leading healthcare organizations and platform partners.

Trusted by leading healthcare organizations and platform partners.

Integrates With

Integrates With

Healthcare Organizations

Healthcare Organizations

Join Us !

Join Us !

Join Us !

We’re building the infrastructure that healthcare access will run on over the next decade.

If you want to work on real problems that affect millions of patients and thousands of care teams every day, we’d love to meet you.

We’re building the infrastructure that healthcare access will run on over the next decade.

If you want to work on real problems that affect millions of patients and thousands of care teams every day, we’d love to meet you.

Venture-Backed

Venture-Backed

Parakeet Health

Crafted in San Francisco 🌉

© 2026 Parakeet Health, Inc.

Parakeet Health

Crafted in San Francisco 🌉

© 2026 Parakeet Health, Inc.

Parakeet Health

Crafted in San Francisco 🌉

© 2026 Parakeet Health, Inc.